FAQ ABOUT SHREDDING

Shred On Site Melbourne and Shred On Site Geelong specialise in compliant document destruction and shred all documents on site.

Why is it important to review how my business manages the destruction of confidential documents?
  • To start with it just makes good business sense. You need to protect your business information from corporate espionage and possible litigation; your customers and employees need protection from identity theft and you can increase efficiency by outsourcing a service that is best handled by professionals.
  • Secondly, how a business handles personal and sensitive information is part of the Federal Government’s Privacy Amendment (Enhancement Privacy Protection) Act 2012 which commenced on the 12th March 2014. Depending on the size of your business and what you do, there are fines of up to $1.7m for non-compliance.
Why use an ‘on-site’ shredding service rather than other services?
  • Shred On Site’s mobile document shredding service is fast, efficient and done there and then.
  • Eliminates the risk associated with your documents leaving the premises in a readable form.
  • You can even watch the destruction process taking place on the CCTV cameras set up in the back of the truck.
  • We provide you with a Certificate of Destruction as a record that the destruction has taken place.
How do I present my confidential documents for shredding?
  • Initially we will collect your documents in whatever containers or boxes you have them stored in. We can even help you remove them directly from shelves or a storage room. Most businesses tend to use archive boxes. We stack the boxes into a 240 wheelie bin (each bin takes 6-7 boxes) or empty the contents straight into the bin if you wish to reuse the boxes.
  • If you choose to have an ongoing service then we provide you with a 240 litre wheelie bin with a lock that can only be opened by your Shred On Site Customer Service Operator. A nominated person in your business can also have a key to be kept in a secure place and only used sparingly.
Do I need to remove clips, plastic, metal etc.?
  • There is no need to remove staples, paper clips, bulldog clips, plastic dividers or sheets, lever-arch binders or any other binders – we shred the lot.
Identity Theft is Growing

Listen to this Story on ABC RN

How long does the shredding process take?
  • The bin is taken to the mobile shredding truck where a loading arm picks up the bin, lifts it to the top of the shredding hopper and drops all the contents in to be shredded in around 1-2 minutes.
  • The truck has the latest in shredding technology from North America and can shred up to 2,000 kg per hour (approximately 150 document storage boxes per hour).
How often does shredding take place?
  • It is recommended that you have a service the takes place on a regular basis. This can protect you legally as you can prove that you have taken ‘reasonable steps’ by having a procedure in place for destroying confidential information on a regular basis.
  • However we will work with your requirements and can offer one-off, at-call or regularly scheduled services e.g. daily, weekly, fortnightly or monthly.
Is the shredded paper recycled?
  • Yes it is 100% recycled. When the truck is full it contains around 4 tonnes of shredded material. This is taken to a paper recycling company and unloaded to be pulped and turned into paper products.
What does it cost?
  • Services start from around $2 per day depending on your location, number of bins and frequency of service. Call us to discuss your needs and we will provide you with a no-obligation free quote.
  • We offer competitive prices for a premium service.
How can I be certain that all my confidential documents have been destroyed?
  • Either you or a member of your team can watch the destruction process on the truck’s CCTV. Each bin is taken directly from your office to the loading arm of the truck. Only then is the key used to unlock the bin. Our Customer Service Operator never looks at the contents of the bin. The bin is then locked again and taken back to your office.
How long should you keep financial documents be kept before you destroy them?

The following should be kept for a minimum of FIVE years:

  • Taxation records for individuals and small business entities must keep documents from the date of the lodgement of your tax return or the date a dispute with the ATO is settled.
  • Minutes of meetings, lists of members and other corporate records.
  • In the case of depreciating assets – 5 years from the date of the last claim.
  • Assets which are subject to capital gains tax following the disposal of the asset.

Refer to the Australian Taxation office website for further information regarding record keeping requirements.

Indefinitely:

Records relating to workers compensation as a former employee can make a claim up until the employee’s death.

Also check with your industry association or State Laws:
  • Real Estate Agents in Victoria must keep records relating to their trust accounts for 7 years.
  • After the enactment of the Travel Agents Repeal Act Vic 2014 (enacted on 1st July 2014), it is recommended by the Australian Federation of Travel Agents (AFTA) that Travel Agents should consider safe and compliant destruction of this information to ensure there is no breach of your client’s personal information. There are no set time restrictions for how long you are required to keep personal client information.
What materials can’t be shredded?
  • Food waste
  • Tissues, toilet paper or hand towels
  • Wax coated paper
  • Polystyrene
  • Drink cartons, aluminium cans or other drink containers
  • It is preferred that most plastics and any metal be removed.

Please contact your Shred On Site Customer Service Operator for advice if you have any doubts or concerns on what you have to be shredded.

Get Your Free Quote Now

Call 1300 55 88 76

  • or Enter Your Details Below
  • This field is for validation purposes and should be left unchanged.
Great service! Shred on Site made the task of disposing of old files and paperwork super easy. I received a confirmation email with the time the driver would arrive and he arrived exactly on time Friendly and efficient service, highly recommend.
I could not recommend this service more highly! 8 years of tax returns, personal medical docs was weighing us down. Shred On Site were incredibly accommodating on dates and times and literally provide service at your front door. The price point was excellent also. Was like a Marie Kondo 'spark joy' moment. Thanks so much, Lisa & Steve
We were very happy with the Shred on Site Service. We had several boxes of material to be shredded. Mike arrived on time and cheerfully tipped everything in to a Shred on Site Bin and promptly wheeled it to his truck. The material was being shredded as Mike filled out his invoice and the job was paid for. Very Efficient service, I would without any hesitation use their service again. Thanks Mike for an excellent, positive experience.
Excellent service. Arrived on time. No need to sort paper , plastic or ring binders. All shredded while you watch. Great way to get rid of those old personal files
Service is exactly as advertised. Easy connection to set up an appointment. Appointment made next day with text reminder and call on approach - very helpful in getting boxes ready for destruction. Thought I only had 2 boxes - after the team members arrived, I realised I had 5 which was no problem for them to accomodate. Out of date but sensitive documentation which they handled and shredded appropriately. Cost was very reasonable, even with the unplanned extras. Service - both from the admin office and team members who arrived - was excellent. I will be using them again for future document shredding and their expanded service offering covering electronic waste, knowing that it will be handled sensitively and efficiently.
Service is exactly as advertised. Easy connection to set up an appointment. Appointment made next day with text reminder and call on approach - very helpful in getting boxes ready for destruction. Thought I only had 2 boxes - after the team members arrived, I realised I had 5 which was no problem for them to accomodate. Out of date but sensitive documentation which they handled and shredded appropriately. Cost was very reasonable, even with the unplanned extras. Service - both from the admin office and team members who arrived - was excellent. I will be using them again for future document shredding and their expanded service offering covering electronic waste, knowing that it will be handled sensitively and efficiently.
fabulous service. on time, helpful, courteous, efficient. gave us great peace of mind that all our parent's documents and floppy disks were securely destroyed. thank you so much
Great work. Turned up on time. Very pleasant. Good value.
Shred on site were brilliant. Efficient, very helpful and pleasant to deal with.They answered my email enquiry within the day by phone, I made an appointment time for the van to come to my home for the following week.It arrived on time with a pleasant driver. I watched my documents shredded. They also took away an old printer and phone fax. I highly recommend this service and will use it again.
Great service. 15 years of company accounts gone. I feel cleansed. The truck came. The bin was wheeled in, filled and then all my confidential files were eaten by the truck. Good riddance!!Thankyou ShredOnSite.
This is a great service. They kept me informed of the process, arrived on time and answered the questions I asked. I only had a few cartons but I was treated as if I was a large business. Thank you Shred on Site.
Great service, fast and assured. A fantastic way to deal with all those confidential documents you don't want to have to sort!
Shred on Site did an amazing job shredding 40 years of paperwork and cardboard after closing our drafting business. Great value for money.very efficient, fast and clean. Great for peace of mind. Thank you.
I have used this company both business and personal shredding. All times customer service was excellent and they were oh so helpful. I found the pricing reasonable and have been more than very satisfied with their procedures. Cannot recommend them highly enough.
come right to where the paperwork was boxed. destruction in front of me. Very quick and no mess at all. polite and professional
Great service, we used to use this company for our business shredding when we lived in Melbourne. We now live in a coastal town but were able to meet the truck on it's mobile rounds and have our shredding down in about 5 minutes! Extremely convenient, friendly and easy to organise.
This was so easy to arrange and communication with company was spot on. Everything was as promised. It was cheaper as a one off to take our documents to a site where they had a regular commitment. A quick call to say they would be there in 20 mins. and it was all done. Wouldn’t hesitate to use again or recommend.

Why Choose Shred On Site?

We are a mobile document shredding & destruction company that specialises in shredding confidential documents on-site for total security and peace of mind. All shredded paper is 100% recycled. We provide one-off and regular services.

  • Shred at your Premises
  • Total Security and Peace of Mind
  • Privacy Law Compliant
  • 100% Recycled
  • Cost Effective